A sales game changer!
March 17, 2025
A sales game changer!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
I use Gong for reviewing calls with prospects and writing summaries of my calls. It is helpful when I want to check that I covered a certain topic, which can be done through searching the transcript. I also sometimes use the AI functionality to answer questions about the conversation. Lastly, the analytics are helpful when I want to gauge or compare the effectiveness of various calls.
Pros
- analytics
- AI functionality
- summaries
Cons
- Reliability - there have been times where only the actual recording of the call is available
- Timing - usually I'm not able to view a call until an hour or two after. Sometimes I want to reference a call as soon as I'm done with it. I understand if instant availability isn't possible, but after a few minutes would be great.
- Call tagging / topics are usually wrong for me, but this isn't a huge deal
- time savings - can quickly write recaps
- more organization - easier to keep up with prospects
Yes, I'm satisfied. It is particularly impressive given how new this technology is and I'm excited for the continued development.
Yes, I can easily identify basic prospect objections through Gong
I haven't used any other tools that are comparable to Gong before.
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes
Comments
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