Gong saves me time
March 31, 2025
Gong saves me time
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
To be a note taker on all external client meetings allowing me to focus on the client, to support the sales teams. I use Gong to generate summary emails, continues sales improvement from feed back after each call and to summaries past calls for preparation when following up on the next quarterly business review.
Pros
- Saves me hours a day with auto generated call summary emails
- Allows me to see where I can improve and focus on
- Keep track of my follow up actions
- Allows me to recap the on going discussions before another call
Cons
- In some call summaries it miss genders users
- I would like Gong to be able to prompt me live in a call with questions to ask based on the clients tone
- Time saving
- Ongoing training
- record keeping
After each call I ask Gong for a summary email to send out tot he customer, feedback on my performance and improvement areas to make sure I am always growing as a person, any key information the customer shared both professional and personal to help me build an ongoing relationship
I am able to assess all the calls with a company no matter who the user or end caller is and ask to find common insights and issues that need addressing.
This is my first AI note taker
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes
Comments
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