An Excellent Tool for Call Recording and Transcription
June 09, 2021
An Excellent Tool for Call Recording and Transcription
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
Gong is utilized by sales and Customer Success to record calls and keep track of call transcripts. It helps address issues such as digging through calls, saving time, organizing calls and records of calls, etc. It makes it much easier to locate calls and find out what was said as opposed to listening to the entire call.
- Automatic recording of calls.
- Provides a transcript of calls.
- Allows you to share recordings with customers.
- Gong.io recordings take a while to download.
- The transcription could be a little better.
- It could be a little easier to navigate.
- Call recording
- Sharing call recordings
- Call transcription
- Increased efficiency
- Improved risk mitigation
- Saves time
Gong.io is the best.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes