A must-have sales tool for any inside sales team
May 03, 2021
A must-have sales tool for any inside sales team
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
Gong.io is being used by the inside sales team in the organization. A total of seven salespeople are using a combination of outreach and Gong.io.
The primary reason we chose Gong.io was to streamline the process of feedback and progress. So far, this has helped us generate 17% higher opportunity per sales rep and 9% more closures.
The primary reason we chose Gong.io was to streamline the process of feedback and progress. So far, this has helped us generate 17% higher opportunity per sales rep and 9% more closures.
Pros
- Call recordings, whether it's on Zoom or Outreach
- Make the feedback process easier for the managers or coaches
- Call or demo analysis
- Call or demo transcripting
Cons
- UI/UX looks a bit confusing at times
- The ability to integrate with more dialers
- A little more detailed call analysis and insights needed
- Call recording
- Call transcribing
- Call analysis--at both the individual and aggregate level
- Creating a feedback loop between sales team and the manager/coach
- Quite an expensive tool if you don't use it well
- Helped us create 17% more opportunities per rep, so it basically paid for itself in a couple of months
- Helped make every sales rep more accountable
We chose Gong.io over Chorus.ai and Wingman because
- It had a better customer support team
- It had a better overall UI/UX
- It had easier integration with our tech stack (others are integrated as well)
- We have better relationships with the founding team members of Gong.io
- We liked the overall experience in dealing with Gong.io
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes
Comments
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