Gong.io is the best - makes my life easier!
June 23, 2021
Gong.io is the best - makes my life easier!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
Gong.io is used by our sales team (it might even be used by our whole org - I'm not sure) but we use it for call recording, coaching, and skill development. I also use it personally for reviewing calls during my sales process so I don't have to worry about taking as many notes. Love the transcription feature to quickly skim my calls while prepping for follow-up calls.
- Analysis of calls with best practices (time of speaking, pauses, etc)
- Transcription of calls
- Snippetting and allowing you to share only a part of the call
- A professional way of sharing calls
- The call transcription view when looking back at a call can be easier to read
- Otherwise I can't think of anything else
- Recording
- Tips on best practices
- Call sharing with internal team and prospects/customers
- Tons - helps make reps more efficient
- Promotes learning more from others
- Allows you to easily share calls with customers
I have used Zoom for call recording and we used to share cloudbased zoom recordings with our customres and it looked a lot less professional. We also didnt have the luxury of selecting a "snippet" of the call whereas with Gong.io, you can choose to only share a select part of the call. Let's say the prospect joins late so the first 5 minutes of the call we're wasted; you don't have to share that with the prospects with Gong.io because you can snippet it out. It's awesome. I wasn't involved in the evaluation process but I have used both Gong.io and Zoom. We still use Zoom for running calls but we use it in conjunction with Gong.io.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes