Great tool for basic needs
July 07, 2021

Great tool for basic needs

Caroline Dobson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Forms

We utilize Google Forms at least twice per month. Google Forms is a quick and easy way to collect information from employees when they're interested in signing up for events, or even just giving feedback. Because it's easily customizable, we're able to make sure each form is unique and curated to the topic we're looking to get more info on.

Pros

  • Customization
  • Abilility to distribute
  • Privacy

Cons

  • More font options--Comic Sans tends to be easier for folks with disabilities to read and it's not an option
  • Abilility to see responses in graph form within Google
  • More insight into length of time it took someone to fill out the form
  • Immediate gauge on interest in attending events
  • Fast feedback on how events were received by employees
  • Easily able to share results of survey with employees
Google Forms is a much more basic tool for collecting feedback. It's better for small events or very basic responses. Survey Monkey is better for getting in-depth insights into data, including insights trends and a better presentation of the data in exportable graphs. But Google Forms are much quicker and easier to execute, and have a greater ability to be personalized.

Do you think Google Forms delivers good value for the price?

Yes

Are you happy with Google Forms's feature set?

Yes

Did Google Forms live up to sales and marketing promises?

Yes

Did implementation of Google Forms go as expected?

Yes

Would you buy Google Forms again?

Yes

Google Forms is incredibly easy to use, and because of that, it's also easy to teach new employees how to use it. Each area makes sense, and Google lays out what to do in each box. Due to its simplicity, I was able to teach myself how to use it within an hour.
Google's user guides on how to use Google Forms are all clearly and concisely written. I've never needed to reach out to an individual to get support because their documentation is flawless. Not needing to reach out to a representative has saved me time and also makes me feel more empowered as a user.
Google Forms has been an easy way for us to collect RSVPs to corporate events and also to get feedback on how those events went. This is not a product to use if you're trying to do a longer-form or in-depth survey. For things like an employee engagement survey, we do use a more specific survey tool that provides better insights into responses.

Google Forms Feature Ratings

10.0
Survey templates
10
Themes
10
Custom logo/branding
10
9.0
Changes to live survey
10
Question design help
7
Multiple question types
10
10.0
Survey logic flexibility
10
7.2
Response tracking
8
Data export
10
Standard reports
6
Custom reports
6
Analytics
6
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
10.0
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
10
10.0
Access controls
Not Rated
Compliance
10

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