Item: GoTo Connect
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use this program as our Mobile Office Phone.

I use this program to send and receive calls as well as receive voicemails.

Pros and Cons

It does what it markets itself in terms of a office phone
Does not crash often
Consistent

Sometimes there are issues with connection
Sometimes it is hard to hear the customer or they have trouble hearing us
The app will lag and crash occasionally, but usually it is good

Implementation Rating

To be honest it was very good in my experience. I have no further remarks

All in One Platform

I only used the phone function. It is very good, but I can not comment on the others.

Key Insights

Do you think GoTo Connect delivers good value for the price?

Not sure

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Connect go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Connect again?

Yes

I was driving when a customer called the office number (GoTo Connect). I was able to service the customer while on the road rather than having them wait till I get back to the office to call them back to answer their urgent questions.

This program is very good for Work From Home scenarios. Having access to the work line when sick or working from home is very convenient.

Great work from home office phone option

Overall Satisfaction with GoTo Connect

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Implementation Rating

All in One Platform

Alternatives Considered

Key Insights

Do you think GoTo Connect delivers good value for the price?

Are you happy with GoTo Connect's feature set?

Did GoTo Connect live up to sales and marketing promises?

Did implementation of GoTo Connect go as expected?

Would you buy GoTo Connect again?

Likelihood to Recommend

GoTo Connect Feature Ratings