Keeping small business up & running with remote workers

GoTo Connect has been very helpful for our small business organization with workers working remotely in their homes. I mainly rely upon the GoTo Connect Mobile Application for inbound and outbound calls and merging 2 callers. I utilize the forwarding of inbound calls to my cell phone. I am able to quickly update my voicemail when I'm out of office through the mobile app. The Admin Portal allows me to set up features like Buddy watch for the users who want to utilize their hardset phone on their desks when they are in the office to see whether other users are on the phone or available to take a call. The Admin Portal also allows me to register the hardset phones using the MAC address. For my daily use, I have not had any major issues using the Mobile Application. I rely less on the GoTo Connect Desktop Application as it seems to log me off often, requiring me to login too often.

A unified admin tool is ideal for me. I prefer it. I haven't had an issue using it for my needs. I think meetings are a different story. I rely on Google Meet instead as it simplified the way I handle meetings with outside parties. I don't need to download anything, my clients don't need to download anything and we can quickly hop on a link at a coordinated date and time, blur our backgrounds and conduct our meeting without any additional hassles.