Item: GoTo Connect
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Our office is fully remote. GoTo Connect allows us to stay on top of phone calls and messages even when we're not at our desks. It is very easy to check voicemails and review missed calls. You can also set Do Not Disturb to silence the app and the desktop handset. Call quality has never been an issue either.

Pros and Cons

Ease of use
Excellent call quality
Remote work

Return on Investment

Allows our entire office to work remotely
I can access my phone and messages from anywhere
Convenient iOS app is easy to use

Implementation Rating

Our IT partner set this up for us but from what I could tell it was pretty straightforward, they had no issues.

All in One Platform

We use this for our phone services and that's it. It works perfectly for us.

Key Insights

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Likelihood to Recommend

My office is fully remote. I typically work from home so whether I'm working at my desk or I'm working out of the house, I can get phone calls on the handset or on my cell phone. If I'm away from either the voicemails show up in realtime so it's easy to get back to people.

GoTo Connect for remote work is great

Overall Satisfaction with GoTo Connect