GoTo Connect Review
July 15, 2025

GoTo Connect Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

We use GoTo Connect for project discussions with our teammates and clients. Mainly breakout rooms help us to switch from one meeting to another with the help of organizers without quitting from one meeting to another. This functionality is impressive.

Pros

  • Creating breakout rooms as an organizer and moving people from one room to another.
  • GoTo Connect mobile application plays an important role for mobile users and is flexible to connect from anywhere.
  • Never expire meeting link for all GoTo Connect user.

Cons

  • I don't see any flaws in GoTo Connect as long as I use it
  • Voice calling, Video calling is all healthy and clear
  • Managers can integrate WhatsApp with GoTo Connect it save more time in terms of collaboration
  • Communication becomes easier within the teammates, so the productivity is also increasing
  • Recording functionality is all helpful for the team members to record and playback it for reviewing and cross-checking purpose which saves other time
VoIP is really useful functionality that has been implemented because If we want to make a call, we don't need to rush to our phones in GoTo Connect, we can make calls to any person like internet calling.
Yes, GoTo Connect has all at place kind of application each and every functionality is designed to save time for the users and it is user friendly and simple to use.
GoTo Connect has WhatsApp linking functionality which Zoom Phone doesn't have.
Voice calling is very clear

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

I definitely recommend GoTo Connect with to all my circle because I am really impressed with the GoTo Connect breakout room functionality by the organizer they can shuffle the peoples from one room to another without disconnecting the meeting.

GoTo Connect Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
8
User templates
8
Call reports
8
Directory of employee names
9
Answering rules
9
Call recording
8
Call park
8
Call screening
9
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
9
Instant messaging
9
Mobile app for iOS
10
Mobile app for Android
10

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