Item: GoTo Connect
Rating: 8
Author: Verified User

Overall Satisfaction with GoTo Connect

Use Cases and Deployment Scope

We’ve been using GoTo Connect to handle all our communication needs, everything from VoIP calls to video meetings and team messaging. It’s really helped us keep things organized and ensures everyone stays connected, whether they’re in the office or working remotely. Plus, it integrates smoothly with our CRM and other tools, making life easier across the board.

Pros and Cons

Pros

Easy to use
Call quality provided is reliable
Scableable according to your business needs

Cons

Very few customization options available
Is a little bit pricy

Return on Investment

GoTo Connect has definitely been worth the investment for us.
It’s streamlined our communication and cut down on the need for multiple tools.
It has boosted our productivity and kept everyone connected.

Alternatives Considered

Zoom Phone

I’d recommend GoTo Connect, if you’re looking for a reliable, all-in-one communication tool. It’s user-friendly, comes with great support, and works well for teams of all sizes.

Key Insights

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Connect go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Connect again?

Yes

Likelihood to Recommend

GoTo Connect suits businesses and organizations looking for VoIP, calling solutions, and cloud telephony. It supports external outreach and providing support. It may not be supported in scenarios for internal team communication options.

GoTo Connect Feature Ratings

Comments

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Easy and improved communication with GoTo Connect