GoTo Connect - Phone for your computer
April 17, 2025

GoTo Connect - Phone for your computer

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

We use it as our main phone system and for text messaging. We use it for all international and local calling in the United States. We have used some of the chat features, but have not used the meeting rooms yet. We have had it for quite a few years.

Pros

  • Phone Calls
  • Text Messaging
  • Showing when someone is on the phone
  • Call recording

Cons

  • Text messaging
  • Cost savings
  • Month to month user fluctuation
  • No long term contract
Everything went very smooth. This was one of the easiest implementations I have done for a phone system.
We only use it for Phone and Text messaging. We do not use it for the meeting spaces.
GoTo Connect did not have the same functionality of Teams. Teams has better Meeting rooms

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Phone calls and price per call ion the international setting.

GoTo Connect Feature Ratings

Hosted PBX
10
Call reports
10
Directory of employee names
5
Answering rules
10
Call recording
10
Call park
5
Call screening
7
Message alerts
2
Video conferencing
7
Audio conferencing
7
Video screen sharing
7
Instant messaging
7
Mobile app for iOS
5
Mobile app for Android
10

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