A great tool for webinars
December 21, 2017

A great tool for webinars

Catherine Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

I have used GoToMeeting both to participate in and to lead webinars and meetings between multiple organizations. It is a great tool that allows for various participation levels among parties, from view only, to voice participation, and video chatting among multiple groups. It is much more user friendly and less awkward than a conference call setting for managing a large number of participants.
  • Works well for connecting multiple parties.
  • Video capabilities.
  • Phone integration.
  • Flexibility between presentation or interactive modes.
  • People don't realize when they are in video mode.
  • Sometimes there can be a communications delay when typing responses in.
  • There are a ton of windows that pop up when you start up the meeting.
  • Collaborating with partner organizations.
  • Ability to participate in professional development opportunities.
  • Providing workshops to partner companies.
I think GoToMeeting is a great way to run a meeting through a shared presentation that everyone can follow along with. The other platforms I have used have not had this functionality. The ability to gather audience responses in a variety of ways is also incredibly helpful and flexible. GoToMeeting is primary was I participate in and run "webinar" formatted interactions.
GoToMeeting is particularly well suited for webinars that are being witnessed by multiple people. You can set the participation levels in advance so that everyone is automatically listen only, and can submit questions by chat, has their video capabilities turned off, etc. The video setting is particularly important as some users do not realize they need to disable this, and then everyone on the webinar can see them watching (or doing weird things). I think GoToMeeting is challenging to use in a video conference setting- it is confusing and a challenge to see multiple video participants at one time. It is better when it is used more as a conference call, with a shared presentation/powerpoint as the visual element.

GoTo Meeting Feature Ratings

High quality audio
10
High quality video
8
Low bandwidth requirements
10
Mobile support
8
Desktop sharing
10
Whiteboards
10
Calendar integration
9
Meeting initiation
10
Integrates with social media
9
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10