GoToMeeting is great for those times you just can't meet face to face
September 07, 2019

GoToMeeting is great for those times you just can't meet face to face

Ryan Timmons | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with GoToMeeting

GoToMeeting is utilized throughout our entire organization when we need to have a meeting with third parties. It is convenient and easy to use. The system allows us to share any information we may desire during the meeting, but is generally used for remote presentations. It does its job very well.
  • Multiple ways of joining a meeting, depending on the needs of the user.
  • GoToMeeting can share audio, screens, video, or data.
  • The system can be used for one-way presentations, such as webinars, where only the host can speak.
  • When used on a computer it leaves behind traces, such as the GoToOpener.
  • Larger meetings can be cumbersome.
  • The ability to meet with potential clients or vendors remotely is something every business should look into. Removing the travel required to meet face to face is sometimes enough to close the deal.
  • Joining or hosting webinars for training, industry events, or announcements, is great.
  • Zoom
GoToMeeting and Zoom fill some of the same niche. They both provide a place for users to meet and discuss topics. They can both share screens and video. GoToMeeting handles video conferencing better, while Zoom has some better screen sharing options. Both have the ability to annotate the screen during meetings and presentations, but the main reason for choosing GoToMeeting is the options the end-users have when joining a meeting.
The support understands that when you have an issue, it's usually right when you need to be in a meeting. Support is usually fast, courteous, and invested in resolving your issues as quickly as possible, so you can get to your important business. I don't think I've ever had a negative experience with GoToMeeting support.

Do you think GoToMeeting delivers good value for the price?

Yes

Are you happy with GoToMeeting's feature set?

Yes

Did GoToMeeting live up to sales and marketing promises?

Yes

Did implementation of GoToMeeting go as expected?

Yes

Would you buy GoToMeeting again?

Yes

In most cases, GoToMeeting gets the job done, and it does it well. The ability to split your connection between using your PC audio AND your phone audio is great for end-users that may not have speakers, or someone that wants to use a headset and does not have one on their workstation. It's great for large presentations and training, or for small group meetings.

GoToMeeting Feature Ratings

High quality audio
8
High quality video
7
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
9
Whiteboards
8
Calendar integration
9
Meeting initiation
7
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
10
Live chat
8
Audience polling
Not Rated
Q&A
9
User authentication
9
Participant roles & permissions
8
Confidential attendee list
Not Rated