Item: GoTo Meeting
Rating: 8
Author: Aaron Goldstein

Use Cases and Deployment Scope

My organization used GoTo Meeting for a variety of purposes, and across almost all departments. We used GoTo Meeting internally to host team / staff meetings. We used GoTo Meeting to host calls with clients ranging from sales and support to educational seminars. We also used GoTo Meeting with our partners including the National Restaurant Association (NATREST) and the Asian American Hotel Owners Association (AAHOA) during which we presented our services to our members and educated them on the importance of web accessibility.

Pros and Cons

Provides a high degree of control to the presenter
Great quality video and audio during web conferencing and meeting
allows presenters to engage with a large number of attendees
provides great tools for audience engagement including chats and polls
makes sharing documents, presentations, and videos / images very easy

slight learning curve to the software because of the breadth of functionality

Return on Investment

improved internal communications
improved communication with stakeholders and investors
improved communication with vendors and partners
improved communication and support / sales with current and potential clients

Alternatives Considered

Zoom Video Webinar, Microsoft Teams, Google Hangouts (Classic), Skype and Skype for Business (formerly Lync)

I was not the decision maker when my company chose to implement GoTo Meeting. I think GoTo Meeting stacks up very well against the competitors in terms of functionality and intuitiveness of the software. I am not to sure how the software compares in terms of price point - to be honest, if i were a decision maker, i would likely choose whichever software were the cheapest.

Key Insights

Do you think GoTo Meeting delivers good value for the price?

Not sure

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

Likelihood to Recommend

Great for Hosting formal and informal meetings alike with clients, stakeholders, or internal staff. Provides a high degree of control over the presentation and allows for a great deal engagement with the audience. I recommend using this software when presenting information which requires visual and audio information and which requires the audience to engage and communicate via the chat functionality or Polls

Easy to use web conferencing software with some very useful features

Overall Satisfaction with GoTo Meeting