Item: GoTo Meeting
Rating: 9
Author: Laura Samoisette, LEED AP, WELL AP

Use Cases and Deployment Scope

GoTo Meeting is used by our organization when our clients (architects, engineers, building owners etc.) invite us to join meeting regarding projects we are servicing. It solves the issue of collaboration, especially during a time of Covid and necessary social distancing. We have seen a huge upspike in online meetings and we commonly need to attend meeting in order to organize project teams and relay information.

Pros and Cons

Ease of joining hosted meeting.
Screen Share is intuitive - Screen and applications separate.
Host features are equal to if not better than competitor applications.

Sending invite information could use more integrations.
Would love to see a feature that enables you to send files in the chat bar.
Could offer better pricing - especially for smaller groups.

Return on Investment

GoTo Meeting has saved time and our clients time- not being kicked off after a certain time meeting limit.
Ease of use has been a big help - less confusion and more time getting to work.
GoTo Meeting does cost a price to host and it lands right in the middle on that scale.

Alternatives Considered

Zoom, Dialpad Meetings (formerly UberConference) and Google Hangouts Meet

We also frequently use Zoom, Google Meet, and Dialpad Meetings. Personally, I like Google Meet best as it integrates perfectly with our Google Calendar. GoTo Meeting outshines Zoom, it is easier to use and less costly. Dialpad Meetings is great for internal use collaborating with fellow employees but doesn't compare to these larger platforms when it comes to meeting with big groups. GoTo Meeting scores well when compared to the other three options we commonly use.

Key Insights

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Meeting again?

Yes

Other Software Used

Zoom, Dialpad Meetings, Google Meet

Likelihood to Recommend

GoTo Meeting has been useful for our company. We are not often hosts of the meeting - but the host features like locking the meeting and being able to mute all at the click of a button are very useful. Especially when dealing with confidential information and larger groups. We often have 10+ participants and the video quality/lack of echoing is almost always great. I could see the price being a hindrance for a large group that needs to host. Also, the invite feature could use some more integrations, especially for larger groups so that everything can better sync.

Collaboration Made Easy

Overall Satisfaction with GoTo Meeting