Greenhouse has too much process for a smaller company. Should not be used for under 100 employees
September 07, 2018

Greenhouse has too much process for a smaller company. Should not be used for under 100 employees

Mariam Barnes | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenhouse

Greenhouse is our only ATS right now. The only people who use Greenhouse is our recruiting team. Not the entire company.

Pros

  • Greenhouse is a great tool for company wide use (referral programs, and sharing specific jobs on social media)
  • Greenhouse is a great tool for companies that have a long recruiting process

Cons

  • I don't believe that Greenhouse is a tool that is great for startups or companies under 100 people. We feel that greenhouse actually slowed our recruiting process down in that there are a lot of extra processes in place that are not relevant to smaller companies.
  • Greenhouse is expensive, and there are basic functions that cost extra. For example if you want to categorize candidates that you might not be able to hire today, but may have a role in the future that is relevant- you would have to pay extra for a "CRM" for the ability to keep these candidates in the "candidate pool"
  • Greenhouse's onboarding process was very difficult to navigate. It is like "self teach" and then feel free to ask questions.
  • To get each candidate into greenhouse you have to save the resume, upload it, and then add various fields. So it is not a quick parse. There is an option to forward an email into greenhouse that has a resume attached to it but more often then not the parse does not work AND each job has its own email address. So if we are recruiting for 20 different jobs, I need to keep a list of emails to forward resumes to.
  • You have to assign a job to each candidate. So if someone applies and is not relevant to a specific job there is no place for them in Greenhouse. This makes it challenging to collect resumes for a later date or compare resumes that we may have already collected to the ones 3rd party recruiters send in.
  • Greenhouse has slowed our process down, and requires us to check several places for resumes since they can not all be stored in Greenhouse.
  • Greenhouse is an expensive tool and a small company does would not use all of the tools that are encompassed in the cost. So it is not cost effective for a small company.
I think Greenhouse is great for large corporate companies where hiring might not be a speedy process. For companies that have a sense of urgency and are doing large volume recruiting, Greenhouse is not the way to go. I feel that Greenhouse should not be pitching this product as a tool for companies that are less than 100 people. The price is not commensurate with the value.

Greenhouse Feature Ratings

Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
8
Customized Application Form
1
Resume Management
1
Duplicate Candidate Prevention
1
Candidate Search
1
Applicant Tracking
1
Collaboration
1
Task Creation and Delegation
1
Email Templates
9
User Permissions
9
Notifications and Alerts
2
Reporting
6

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