Greenhouse allows our enterprise-level company to interview, review, and track applicants efficiently
Updated March 16, 2022

Greenhouse allows our enterprise-level company to interview, review, and track applicants efficiently

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenhouse

Our entire company uses Greenhouse for recruiting. We switched to it about 4 years ago although I can't remember which software we used before we had Greenhouse. We use it to log candidate feedback, provide instructions for interviewers, and track candidate progress as they move through the various interview stages at HubSpot.
  • The referral process for people to add their referrals to HubSpot is a great feature and allows our Recruiting team to track the timing of referrals.
  • When interviewing candidates Greenhouse allows you to customize the questions that your interviewers ask.
  • I personally like the fact that I can have Greenhouse up while interviewing and take all my notes right in the application.
  • The UI of Greenhouse can be confusing when you start and the tutorials aren't in-app or all that helpful.
  • Bulk updating approvals on jobs can be really time-consuming because you have to do it manually.
  • There are plenty of canned reports but it would be nice if you could customize more of the reports.
  • We can track multiple applicants for multiple jobs at the same time.
  • We can track internal referrals.
  • We can use the out-of-the-box reports to get most of our reporting needs done.
We looked at Bamboo HR as well when we were deciding but I wasn't part of the decision-making process so I don't have any comparison notes.

Do you think Greenhouse delivers good value for the price?


Are you happy with Greenhouse's feature set?


Did Greenhouse live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Greenhouse go as expected?

I wasn't involved with the implementation phase

Would you buy Greenhouse again?


Greenhouse is great for our needs at a company of over 3,000 people. We have 8 different departments that all use it for full-funnel interviewing and recruiting needs. I think it would still work for a smaller company because none of the software feels "enterprisey" but since I haven't used it at another company I'm not sure exactly where it would fall short or work for smaller companies.

Greenhouse Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts

Greenhouse Support

I haven't had to call support or use many of their support docs myself but colleagues that I have talked to about this topic say that the support team is super helpful and the docs provide what is needed in order to solve all of your own problems with the software.

Using Greenhouse

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
  • Adding notes to candidates
  • Seeing pre interview questions or notes
  • Viewing a candidate
  • Tracking a candidate through multiple rounds
  • Seeing notes previously added