This tool increases sales
June 12, 2020

This tool increases sales

Michael Taylor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use it with our sales and marketing organization. It does a great job helping in marketing to track open rates, who's opening emails, and where they are opening emails. On the sales side, I use it to see who from various departments is opening emails and where they are at.

Pros

  • Email opens and clicks.
  • Email campaigns and setting up templates.
  • Scheduling emails out.

Cons

  • Continue to enhance and improve the chrome add in.
  • Add Evie as a scheduling bot to make it easier to schedule.
  • Add suggested email templates.
  • Improvement in which accounts are active.
  • Increase in sales.
  • Reduction in churn in current customers that are unhappy.
It's better and easier to use than Yesware. Yesware's opportunity management suite is better than Groove.
They are quick to respond and thorough with their response.

Do you think Groove by Clari delivers good value for the price?

Yes

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

Yes

Did implementation of Groove by Clari go as expected?

Yes

Would you buy Groove by Clari again?

Yes

Highspot, Salesforce Lightning Platform (formerly Salesforce App Cloud)
Appropriate:
Sales: Looking to track email opens, campaigns, success.
Marketing: Lead gen, email marketing.

Not appropriate:
Anything that's not stored in another system for campaigns. It can be annoying that I have to use sf.com contacts.

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