Groove is a time-saver!
June 26, 2021
Groove is a time-saver!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
Groove is used across our department--we are an implementation/customer service team and we use Groove to send updates to current users and reach out to leads/potential users. We import both our contacts and leads from Salesforce into Groove where each user can create their own custom flows/touchpoints.
- Customizing touchpoints: very easy to segment users into "did reply," "didn't reply," and other categories.
- Importing recipients: Salesforce connection is great and intuitive.
- Sync with calendars: being able to add meeting links and other calendar sync to Google is helpful.
- The only con I have experienced is the inability to create custom merge fields--if you want to merge something that isn't on the Salesforce object, I haven't seen a way to manually add a merge field.
- Sync with Salesforce.
- Easy compatibility with Google Calendar.
- Allows individual contributors to create their own multi-step marketing campaigns.
- Increased productivity because the touchpoints are quick and easy to create.
- Easier to create customer satisfaction with customized language.
Groove synced better with the tools we already use, which made it a more efficient time-saver for us.
Do you think Groove, a Clari company delivers good value for the price?
Not sure
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes