Excellent software for increasing efficiency
July 01, 2021
Excellent software for increasing efficiency

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
Our company uses Groove to manage workflow, email tracking in and out, and to link up with our Salesforce. It allows our team to more effectively send mass email mailers while also tracking them (who has received the mailer, how many clicks, and following up). It is being used across multiple departments.
Pros
- Links with Salesforce
- Easy email tracking
- Sends emails out quickly and efficiently
Cons
- Can be glitchy, for example sometimes my follow up emails do not send automatically and need to be manually sent
- The templates I use could be updated with the ability to add attachments rather than embedding the attachment in the email.
- The templates also have formatting issues when trying to add bulleted lists
- Synching with Salesforce
- Automatic email logging
- Automatic follow up to people who have not replied to the original email
- Increased productivity/efficiency
- Easier email tracking/logging
N/a, have not used other products
Do you think Groove, a Clari company delivers good value for the price?
Not sure
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
I wasn't involved with the implementation phase
Would you buy Groove, a Clari company again?
Yes
Comments
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