Easy to use, does what you need it to do, choosing Groove for your company is a no brainer!
November 05, 2021

Easy to use, does what you need it to do, choosing Groove for your company is a no brainer!

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

It is being used throughout the entire sales dept.

Pros

  • Easy to use.
  • Chrome extension is convenient.
  • Reaching out to customers and seeing the touchpoints all in one place.

Cons

  • Analytics
  • The dashboard
  • Sharing templates is sometimes hard to do.
  • Flows
  • Templates
  • Syncing with Salesforce.
  • Visability
  • Increased email productivity.
It's easy to use once you get the hang of it.
  • Outreach
Outreach has been a product that I've used for over 5 years, I'm a bit biased when it comes to the comparison. Outreach is super easy to use, sleek interface, and the analytics are awesome. The dialer can be a bit wonky. Groove isn't far off in terms of usability, and interface. The analytics need to be more intuitive.

Do you think Groove by Clari delivers good value for the price?

Not sure

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove by Clari go as expected?

I wasn't involved with the implementation phase

Would you buy Groove by Clari again?

Yes

It does the trick! Reaching out to customers or prospects is easy. I personally build out templates, and flows if personalization isn't needed, and add my customers to the flow to get the message out in a timely manner.

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