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Groove Review
March 29, 2022

Groove Review

Maggie Stegman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use Groove in my daily tasks. I call email and LinkedIn InMail through Groove. It is essential for tracking interactions between prospects and accounts.
  • Creating flows for calling, emailing, and Linkedin messaging
  • Logging steps in flows
  • Tracking open and reply rates
  • Logging calls
  • Adding contacts back into flows that were previously removed
  • Showing the correct name and company with the number being called
  • Cold calling
  • Analytics on opens and click rates
  • ZoomInfo attachment that pulls up a company's information while on the phone
  • Increased productivity
  • Increased revenue
  • Easy tracking of data on what companies are being prospected vs not
Groove is very easy to use. All of the buttons have hover functionality which allows you to figure out what certain things mean if you don't already know. I can quickly edit an email that I am sending to one person compared to the 50 others that I am sending. It is very efficient for calling mass groups of prospects, can quickly hang up one call and try another if nobody is answering.
I probably save about a few hours each week. While not all contacts I need are in CRM, it is fairly simple to add them and transfer them over from Salesforce. Contact generating is a tedious process overall but Groove simplifies some of those middle steps which save me time on a daily basis.
I have not used another product like Groove.

Do you think Groove delivers good value for the price?

Not sure

Are you happy with Groove's feature set?

Yes

Did Groove live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove go as expected?

I wasn't involved with the implementation phase

Would you buy Groove again?

Yes

Groove is great for mass emailing, LinkedIn InMailing, and having an organized list of contacts to call when cold prospecting. It is fairly easy to find contacts and put them into a Groove flow based on industry, date, etc. I use Groove on a daily basis to complete the tasks listed above.