Groove Review
May 31, 2022

Groove Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is used for sharing templates, scheduling client appointments, and linking to Gmail. Sharing templates allows everyone in my department to have quick and easy access to the same templates. This saves us precious time typing emails and makes it, so our clients have similar experiences regardless of their assigned bookkeeper. Scheduling appointments with clients is easy. When an appointment is scheduled, it shows up right away on my Google Calendar; I also receive an email notification that a client has scheduled an appointment with me. Others in my department can see when I have a meeting scheduled and avoid overbooking.
  • Email Templates
  • Groove Scheduler
  • Email Tracking
  • Too many promotional emails sometimes
  • It would be nice if we knew which email address opened our email
  • Email templates
  • Groove Scheduler
  • Links to Gmail
  • Email Tracking
  • Increased Productivity
  • Templates offer a more standardized experience regardless of who the client is assigned to
Groove is very user-friendly. I am a pretty tech-savvy individual, so I may be a bit biased, but I found the user interface to be very simple to use and easy to learn.
I have not used any other products like Groove.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Groove is best suited for professionals who are looking to save time typing emails and streamline certain processes, like scheduling appointments. Groove may not be as suitable in industries where email templates are not often used, where you do not need to meet with clients, or where email tracking is not necessary.