Aiding in Customer Success and Satisfaction
August 29, 2022
Aiding in Customer Success and Satisfaction
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
I use Groove to help manage my accounts. I have multiple clients in my book of business with various demands and follow up. Groove helps me log my interactions seamlessly in Salesforce and also helps manage read receipts for correspondence. Scheduling emails is also extremely easy, so I can have emails sent during business hours.
- Organization
- Follow Up
- Customer Management
- Tracking
- Adding a phone line
- Tracking
- Follow Up
- Increased productivity
- Aiding customer administrative tasks
- Customer follow up and satisfaction
Prior to Groove, everything was completed manually and entered into Salesforce.
Do you think Groove, a Clari company delivers good value for the price?
Not sure
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes