Get Groovy with Groove!
October 17, 2022
Get Groovy with Groove!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
Our sales reps leverage Groove for their daily tasks such as outbound prospecting, following up with leads through email cadences, calls, linkedin touches. Groove automatically syncs with our Google instance (Gmail, Gcal) and SFDC to log all rep generated activities manually. This saves our reps a ton of time, eliminating the manual data entry process and consequent human error. Having standardized data entered in our CRM, also enabled us to build a standard set of reporting, to asses rep performance against our internal KPIs.
Secondly, Groove eliminated the need of having two different databases for contact data. We use SFDC, and previously used Outreach. While Outreach has a second database hosting the same contact/lead data from SFDC, Groove directly pulls the data from SFDC, which was a huge plus for us when we evaluated Groove in the first place
Secondly, Groove eliminated the need of having two different databases for contact data. We use SFDC, and previously used Outreach. While Outreach has a second database hosting the same contact/lead data from SFDC, Groove directly pulls the data from SFDC, which was a huge plus for us when we evaluated Groove in the first place
- Automated Data entry in CRM
- User Friendly
- Uses CRM data
- Dialer sometimes doesn't work properly
- Product is still in growth stage and might not have all the features that Outreach/Salesloft use
- It might take their eng/support team a while to fix your issues
- Integrates with SFDC
- Easiness to use for reps
- Quick responses from support
- Increased rep productivity by cutting time spent between two separate platforms
- Cut costs from previous sales engagement tool we used
Our reps probably save anywhere between 2-4 hours a day. A team of 10 could possibly save 200-400 hours a week. Sales reps are busy doing research, running demos, prospecting, etc. They don't have time to manually enter data in the CRM. Groove has been a fantastic companion for our reps.
- Outreach
One of the main reasons why we chose to switch from Outreach to Groove, was due to the fact that Groove is an app that sits in our SFDC instance, and integrates with Gsuite. While Outreach does have an integration with SFDC and Gsuite, it required more admin work in setting up and maintaining the integration with SFDC, and required contacts/leads to be uploaded onto. We wanted to eliminate the need of having two separate databases holding the same data
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes