1. Home
  2. Sales Engagement Platforms (SEPs)
  3. Groove, a Clari company Reviews
  4. User Review of Groove, a Clari company
Groove gives me the tools to validate experimental messaging and strategies quickly with confidence
January 14, 2023

Groove gives me the tools to validate experimental messaging and strategies quickly with confidence

Jacyara de Oliveira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I love using Groove to keep me and my team organized and our customer communications consistent. The various tools help us grow our business, while still staying nimble, and validate experiments faster with strong data and user experience. I will keep using groove for marketing campaigns, customer feedback, and team collaboration in the new year.
  • I used templates to make sure we're operating with the same language when connecting with customers
  • I use Flows to integrate with Salesforce and reach targeted audiences while working with experimental products
  • I use the calendar function to book meetings between customers and multiple teammates
  • I use the reminder function to keep my inbox clean and my workflow organized around do now and do later tasks
  • Groove's integration in Gmail is decent, but still a bit rudimentary.
  • The calendar scheduling function needs improvement: it's a little clunky and easy to make a misstep while difficult to go back and correct
  • Sometimes the Salesforce integration is glitchy and it's hard to diagnose why. Would love a better diagnostic feature here.
  • Flows
  • Templates
  • Calendar/Scheduling
  • Time saved
  • More consistent communication
  • Clearer conversion metrics for experimental efforts
Once your templates and spaces are built, it's very easy to navigate, however in the early stages like most tech it can be tough to gather the right information and make the most of it. The Groove team has been super helpful in making sure our colleagues have the tools they need to be successful.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Groove is great for individuals looking to take control of a sales pipeline or coordinate communication efforts across a team. It's not ideal for complex or nuanced reporting.