1. Home
  2. Knowledge Management Systems
  3. Guru Reviews
  4. User Review of Guru
Guru is a great knowledge base!
April 26, 2022

Guru is a great knowledge base!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

We use Guru as our knowledge base as our "Single Source of Truth". It addresses the issue of having too much information in many different places -- Guru helps us bring knowledge from knowledge experts together into a single place.
  • Knowledge base
  • Keeping content fresh
  • Sharing content
  • Content organization
  • Search functionality
  • Organizing knowledge from knowledge experts
  • The verification features
  • Increased sales
  • Decreased time looking for information
Guru is easier to create knowledge, but Highspot is better to organize and customize knowledge organization and what is shown to whom within your organization. Guru is definitely better from a 'keeping content fresh' perspective.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

I propose Guru if you have a sales team and many different people searching for information across the board. It's especially helpful for teams that are growing quickly where there isn't a single source of truth.