Great Tool for Information Sharing and Standarization
September 28, 2023

Great Tool for Information Sharing and Standarization

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

As a Product Manager, I think Guru is a great knowledge base. We have product that many people across our organization use, as well as both internal and external users. Guru allows us to standardize our messaging and create hubs of information. We use Guru to create guides, outline processes and document new products and features.

Pros

  • Easy to create cards
  • Flexible and distributable documentation
  • Cross organization collaboration and standardization

Cons

  • Search features are not always easy to use
  • Documentation can get messy if not organized well
  • Slow to load at times
  • Ability to share cards with anyone
  • Organizing cards by team or topic
  • Verification of cards to ensure validity of information
  • Less questions to Solutions team
  • Quicker GTM for internal tools
  • Standardized processes across the organization

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Guru is great if you are a small to mid sized organization that handles a large about of information and is looking for a way to compile knowledge into a single source of truth. It may not be best for very large organization who may require a system that is more robust to handle information sharing.

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