Great way to learn with Guru!
July 24, 2024

Great way to learn with Guru!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru helps us to pass on all the information from our internal teams. It is just a knowledge platform so that we can help our customers regarding our product. Also it gives us knowledge in fun and descriptive way. Our company organises all the information very efficiently so that we can help our members with their issues. Further, we have all the information at a single platform, easy to use and locate the information.

Pros

  • Knowlege management
  • Easy to use
  • All knowledge at one place

Cons

  • more colorful
I have given a 10 rating because Guru help me to provide best possible solution to our members. The knowledge base our organisation has managed very efficiently so that our team can find information very easily at one place. Also it gives knowledge in fun and descriptive way so it is fun to read.

Do you think Guru delivers good value for the price?

Not sure

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

I just use Guru as a knowledge base so that we can help our sellers and buyers with the information they need. And the information is located at one place and it is Guru.
Sometimes, we do not have information in the Guru so we ask our internal team directly ans later on they update the same in the Guru too for future use.

Using Guru

3000 - Agent, Quality analyst, Subject matter expert, Team leads and many more people

Comments

More Reviews of Guru

  1. Home
  2. Knowledge Management Systems
  3. Guru Reviews
  4. User Review of Guru