Guru user
July 24, 2024

Guru user

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Our organization uses Guru to store trainings and information articles, talk tracks, and battle cards on our competitors. We are trying to move all of this information from our internal documents to Guru so that we all have access to the same documents. We also use it to store client facing information and talk tracks on our new products.

Pros

  • Storage
  • Letting us know what is not verified

Cons

  • Search function
  • collections is a little clunky
It is good, but the search function is not great, and I wish there was a way to get notified when something in our department was added/updated

Do you think Guru delivers good value for the price?

Not sure

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

I think in a large organization that wants to put all of their things in one place so every employee has the same access, it is very helpful. But you have to make sure everyone does put their documentation in there. It can also be tricky with how fast information/processes can be updated in a larger organization

If it is a smaller company, it may be easier to keep everything on shared docs vs Guru, unless things do not get updated frequently

Comments

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