The perfect knowledge sharing platform
July 31, 2024

The perfect knowledge sharing platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

As a growing business, we are also growing in the number of people, inner organizations, features and domains. We need to access knowledge better than asking people. We need knowledge to be available across teams and domains. We need the knowledge to be accessible. This is why we started using Guru as our knowledge-sharing platform.

Pros

  • Have a great UI/UX - making it easy to use
  • Keeps everthing organized and easy to find
  • Help us maintain it and keep it up do date

Cons

  • Slack summaries are a bit small
  • More integrations to see notifications
  • I don't use it enough to know more
  • It may introduce more proccess to your org
A great UI/UX, ease of use, great AI capabilities

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

Here are some scenarios Guru is suitable for:
* If your organization is growing.
* If you have a lot of hard-to-find, evergreen documents.
* If your documents need verification.

I would not recommend Guru for very small organizations, that don't need a platform for knowledge-sharing

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