Guru number 1.
August 08, 2024
Guru number 1.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
Guru is basically our bread and butter. We use Guru everyday as our knowledge base and we are highly dependent on all it's contents. The best thing about Guru is how easy it is to switch between cards. The scope of my cases range from simple can't login to a more complex technical issues. All of which I get the resolution from Guru.
Pros
- Card updates are swift and easy to browse.
- The card update history is really helpful.
- The links and hyperlinks in cards are easy to use.
Cons
- The close button is too small.
- Clicking outside the cards just goes back to the previous card instead of closing it entirely.
- Probably add a "Most viewed" button alongside the "Recently viewed" tab.
- It has helped us keep customers and their business with our organization.
- It has helped in maintaining the overall service we provide our users.
- It has helped keep jobs by having a knowledge base such as Guru.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
Yes
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes
Comments
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