Guru is AWESOME!
Updated August 08, 2024
Guru is AWESOME!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
I use Guru to search through our company's knowledge base so that I can assist our members as accurately as possible while remaining in compliance with our policy.
Pros
- It provides multiple options when trying to find answers.
- Guru is able to take keywords that I type in, to find the best answers for me.
- Guru is so easy to navigate. There are many options to use, but it is so simplistic.
Cons
- I have not found any issue that I feel need improvement.
- I guess it could be good if I could customize my dashboard in colors I prefer, since I look at it 5 days a week.
- I would like the option to have the Guru card read out loud, for those who may have problems with pronouncing some of the words.
- I have no participation in the investment part of the platform.
- I feel that I am getting a great value for whatever my employer has invested.
- If I had my own company, I would choose Guru for my knowledge base.
It is more direct than Google. It is easier to find what I am looking for.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Guru go as expected?
I wasn't involved with the implementation phase
Would you buy Guru again?
Yes
Comments
Please log in to join the conversation