Guru is AWESOME!
April 24, 2024
Guru is AWESOME!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
I use Guru to search through our company's knowledge base so that I can assist our members as accurately as possible while remaining in compliance with our policy.
- It provides multiple options when trying to find answers.
- Guru is able to take keywords that I type in, to find the best answers for me.
- Guru is so easy to navigate. There are many options to use, but it is so simplistic.
- I have not found any issue that I feel need improvement.
- I guess it could be good if I could customize my dashboard in colors I prefer, since I look at it 5 days a week.
- I would like the option to have the Guru card read out loud, for those who may have problems with pronouncing some of the words.
- I have no participation in the investment part of the platform.
- I feel that I am getting a great value for whatever my employer has invested.
- If I had my own company, I would choose Guru for my knowledge base.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Guru go as expected?
I wasn't involved with the implementation phase
Would you buy Guru again?
Yes