Very good product
August 20, 2024

Very good product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

This products helps our business find solutions to problems that may come up and that you may not know about. It uses advanced AI to help with any issues we may encounter, and helps us know exactly what we need to know when it comes to live interactions especially. I would highly recommend this program

Pros

  • Easy searching
  • Easy Information upload
  • Amazing AI

Cons

  • The trees
  • Nothing
  • Nothing
  • Helps with live interactions
  • Helps with general knowledge
  • Helps with training
I gave it this rating because it is extremely easy to use and maneuver when it comes to needing information at the drop of a hat. It can definitely help with any issues you have and need at a moments notice. I recommend it in sticky situations where you need it.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

I think it's definitely helped with live interactions at the company due to needing information at the drop of a hat. I can definitely say this has come in handy multiple times over my time here. It may not help with specific company policies, but it definitely helps with everything else.

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