Guru is a great tool for all enablement support
July 24, 2025
Guru is a great tool for all enablement support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
Guru is used as our company's intranet, enablement support, and internal content management tool using AI. It's the first go-to tool for all support questions and document search for employees. For content owners, this is a great tool to gain analytics on engagement of content and using Guru notifications to support content owners to keep all content up-to date.
Pros
- Guru analytics - great engagement data
- AI - Once trained the AI feature is of great support for users searching for relevant content
- Trending topics - Once integrated with Slack, this is a great source to understand what users are searching for in order for content owners to create new Guru cards
Cons
- Collaboration - Allowing all users access to all collections so they can help contribute when needed rather than the manual adding of people into each collection
- Increase engagement on enabling independent searchers by users
- Integration into various other tools
- SSO and okta sign on to ensure high security
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
Yes
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes
Comments
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