Payroll made easy!
March 27, 2020

Payroll made easy!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We use Gusto for all of our payroll and related filings. We originally used Xero (our accounting software) for our payroll, but Xero decided to no longer provide payroll services and encourage users to switch to Gusto. At first I was disappointed that I would have to switch our service, but the transition was very easy and seamless and now I couldn't be happier. Gusto takes the pain, mystery, and confusion out of payroll, saves the organization considerable time (our most valuable resource), and it communicates beautifully with Xero.
  • The user interface is intuitive and attractive.
  • The set up process is painless and easy.
  • It sends payroll and filing reminders to my inbox.
  • It integrates well with Xero accounting software.
  • It creates beautiful payroll reports quickly.
  • The employee time tracking service should not be an "add on," it should be included.
  • Gusto saves us so much time and so many headaches! As time is money and one of our most valuable resources, Gusto certainly has a positive impact on our finances and the entire organization.
I didn't select Gusto as such. When Xero ended its payroll service, it encouraged its users to switch to Gusto and Xero supported the transition process. Thus, we ended up with Gusto and I am so glad we did!
The few times I have had questions about Gusto, they have been responded to within a day or two by customer support.

Do you think Gusto delivers good value for the price?


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Did Gusto live up to sales and marketing promises?


Did implementation of Gusto go as expected?


Would you buy Gusto again?


Gusto truly makes setting up and running payroll extremely easy and, dare I say, enjoyable? At first I grumbled about the cost, but it is well worth it.

The support provided to make sure the organization stays compliant with state and federal laws is invaluable, as was the support setting up time off, sick, and pto policies.

Gusto Feature Ratings

Pay calculation
Benefit plan administration
Not Rated
Direct deposit files
Salary revision and increment management