Gusto is Great
September 18, 2024

Gusto is Great

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We use Gusto for payroll, time keeping for hourly employees and for time off tracking, for monthly surveys, and for handbook and other procedural documents that need signature for HR tracking. I utilize Gusto for all of the above functionalities, from the employee side, as I am not an admin. I use the rainy day split for my paychecks to deposit funds in both my checking and savings accounts, and utilize the hourly clock in and out feature daily. The other functionalities I use, but they are on a monthly or annual cadence so that usage is not as frequent.

Pros

  • Time Tracking - I like that I can edit my entries, because I often forget to clock in and out and it is helpful to be able to line that up with my teams message time I let the team know I'm headed out. Its easy to fix which I appreciate.
  • The payroll seems to run smoothly.
  • Signing documents is easy.

Cons

  • I am unable to cancel my own PTO requests when I make a mistake, but I don't know if that is an admin setting or a functionality of Gusto
  • it was tricky to locate my past years annual review, but again, not sure if that is a functionality internally of our teams documentation or a Gusto thing.
  • I'm not sure what impact it has had on the business overall, but from my perspective it has housed multiple functionalities, reducing the number of applications the team is using for various actions. It definitely makes paperwork more efficient.
I do not have any major complaints.
I did not select Gusto, as I am an employee and not an admin, but the functionality of Gusto seems smoother than other applications I have used, easy to edit, easy to view and understand. The only thing that I can think of that the others have as an advantage is that Toggl integrates with outlook calendar so that your time tracking can be aligned with your calendar invites.

Do you think Gusto delivers good value for the price?

Not sure

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

I wasn't involved with the implementation phase

Would you buy Gusto again?

Yes

Gusto is useful for time tracking and quick review and edits, as well as payroll - easy to quickly review things and see if any adjustments are needed. I don't really have any major complaints.

Gusto Feature Ratings

Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10

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