Overall Satisfaction with Heap
I'm using Heap to measure in-app events to help drive messaging to our customers. Our goal is to measure trends in behavior, validate assumptions made in development, and with this information guide users to adopt our best practices.
- Event Tracking
- App Integration
- More robust help materials
- I am able to make a business case for why certain projects need attention.
- I can justify development time for new features with user data.
Do you think Heap delivers good value for the price?
Not sure
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Heap go as expected?
I wasn't involved with the implementation phase
Would you buy Heap again?
Yes