Snapshot Looks and Daily Pulse Checks Have Never Been Easier!
September 26, 2021
Snapshot Looks and Daily Pulse Checks Have Never Been Easier!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Heap
We use Heap to track everything from on-page behavior to funnels across different user paths that we've laid out on our site. Heap is especially helpful in tracking engagement with new features on the page and understanding our user journeys--be that through their device type and initial landing page or more granular step-by-step actions per user.
Pros
- Individual user tracking
- Comparing trends in session behavior over time
- [The] conversion rate between multiple events--to understand which features or points of engagement are high intent
Cons
- Option to show conversion rate between two events (%) and one single quantity event in one graph without needing to create a combination event
- Recommended reports--would be really cool to see recommended event comparisons/layouts, similar to the new groupings that are recommended in funnel analyses
- Increased conversion rate--we see which pieces visitors are engaging with
- Increased experimentation--testing out and grouping control vs variant performance alongside Google optimize experiment IDs
Our team still uses Google Analytics and Tableau for companywide reporting, but Heap has become the go-to for daily and immediate feedback and monitoring.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
I wasn't involved with the implementation phase
Would you buy Heap again?
Yes
Comments
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