Heap is great for tracking how your website is used!
July 22, 2022
Heap is great for tracking how your website is used!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Heap
On the tech team, we use it to understand better how our users interact with the platform we designed. The scope of the use cases are all the users that we have, typically clients who are scheduling experts, so we track all sorts of things like the heatmap, a number of clicks, rage-clicks, etc. Very handy and often used!
- Tracking metrics
- Auto Understanding elements on the page
- Breaking things down by different user types
- Element identification not always accurate
- Making it more user-friendly for non-techies
- More types of metrics
I have only used Heap
Do you think Heap delivers good value for the price?
Not sure
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
I wasn't involved with the implementation phase
Would you buy Heap again?
Yes