An essential tool for studying user behavior!
December 03, 2022
An essential tool for studying user behavior!
Score 7 out of 10
Vetted Review
Verified User
Software Version
Startup
Overall Satisfaction with Heap
The majority of our experience has been pleasant. With Heap, you have the ability and freedom to assess the user experience of your website at the most fundamental level and then build upon it. This tool, which again operates right out of the box, is the easiest available for determining how each button, design, feature, functionality, page, and tool affects our consumers.
- Flexibility in how context-relevant data layers are displayed.
- Easy and seamless integration with other tools we use like Kameleoon.
- Various options for reports.
- Excellent user experience overall.
- Customer support has to be improved.
- There may occasionally be some bothersome glitches.
- To be able to use the platform, you do need to undergo proper training.
For me, Heap is much simpler to utilize. I've previously used Google and Adobe Analytics but switched to Heap because it provide better features and is easy to integrate. Without a specialist's assistance, I am able to construct dashboards and am convinced that they are useable for making product choices since they are functional and actionable.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes