Hootsuite Wins When It Comes to Social Media Management
January 27, 2022

Hootsuite Wins When It Comes to Social Media Management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

We use Hootsuite to manage over 10 social media channels. It helps us to easily schedule out social posts for the future, interact with the brand pages and run analytics. We can even run paid ads through the Hootsuite platform. We use Hootsuite on a daily basis within our organization.
  • Post scheduling
  • Analytics
  • Reporting
  • It is difficult to tag other brands and businesses within the Hootsuite scheduler.
  • The reporting doesn't always seem to line up with the actual statistics of the social pages.
  • Timesaver for post scheduling
  • Easy report generation
  • Up to date real time stats
Social Pilot does all the same features as Hootsuite, however, Hootsuite was superior in the post-scheduling aspect which is what we really needed.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

When you want to easily manage and schedule posts throughout your social media channels, Hootsuite gets the job done. The app is also convenient for on-the-go scheduling. It can be cumbersome and overwhelming to run the reports and analyze them. Overall Hootsuite is a champion for social media management.

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
10
Audience targeting
7
Content optimization
7
Workflow management
9
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
7
Campaigns and promotions
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
Pinterest
10
YouTube
10
Campaign success analytics
8
Real-time tracking
8
Competitor analysis
8
Role-based user permissions & privileges
10
Mobile access
10

Hootsuite Support

Overall Hootsuite gets the job done when it comes to post scheduling and social management. The reporting function could be improved.