Convenient, Easy to Use, Time-saving!
Updated December 09, 2021

Convenient, Easy to Use, Time-saving!

Nancy Harhut | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Free

Overall Satisfaction with Hootsuite

Hootsuite allows me to schedule my important social posts in advance, which is so helpful in my industry. It's a real-time saver. When I see something I want to post on Twitter and LinkedIn, I am able to schedule it at the moment, so I don't forget. It's easy to use - especially from a mobile phone! I highly recommend Hootsuite!

Pros

  • Lets me easily schedule a post on twitter.
  • Lets me easily schedule a post on LI.
  • Lets me schedule on the flight using my phone.

Cons

  • Using the desktop version is slower than the mobile one.
  • Would like to schedule some posts way in advance.
  • UI is not as intuitive on desktop.
  • Makes my life easier.
  • Allows me to post on two channels with one click.
  • Extends my reach easily.
While I did not do an extensive comparison, when I tried an alternate product, I was not as satisfied. It did not feel as familiar and it did not feel as intuitive as Hootsuite did. Additionally, I also did not feel it was as easy to use. Intuitive and ease of use are important when trying to quickly schedule posts.
I have never really had to contact customer support directly, but just in terms of ease of use and finding what I need, I have had a satisfactory experience. Had I had the need to reach out online or by phone to discuss a particular problem, I would be in a position to offer something more than a neutral evaluation. Fortunately for me, that need has not arisen, which perhaps says something in and of itself about the Hootsuite product.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

If you read voraciously online and often find yourself thinking, "Oh, I would like to share this with my community, they would find it useful or would want to know this news," then Hootsuite is a good tool to be aware of. It offers you the flexibility to quickly and easily just grab that piece of content and schedule it to be shared when you want it shared.

Hootsuite Feature Ratings

Not Rated
Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
9.0
Content planning and scheduling
10
Audience targeting
Not Rated
Content optimization
Not Rated
Workflow management
8
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
Not Rated
8.5
Lead generation
7
Content marketing
10
Paid media management
Not Rated
Campaigns and promotions
Not Rated
10.0
Twitter
10
LinkedIn
10
Reporting/analytics ()
Not Rated
Account management ()
Not Rated

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