Tremendous value for nonprofit users
August 15, 2022

Tremendous value for nonprofit users

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Enterprise

Overall Satisfaction with Hootsuite

Hootsuite makes publishing through social media incredibly efficient. The interface enables me to easily see what's been published, what's scheduled, and what is being talked about across multiple channels. Hootsuite saves me hours per week in content creation and dissemination. This time savings enables me to focus on making the content better. I'm not just pushing out posts and tweets. I'm truly creating content.
  • User interface is intuitive and easy to use
  • Hootsuite makes it easy to track performance for my posts and monitor other relevant channels for our nonprofit brand
  • Hootsuite enables us to collaborate easily and track edits
  • More and better online training for the platform. Some colleagues have found it lacking
  • integration with bitly (if it exists, I'm not aware)
  • some element of streamlining. interface is intuitive, but it overwhelms some people
  • I save at least 6 hours of time a week using Hootsuite, which equates to roughly $600 a week...and that's just one person
  • The time savings are then leveraged to improve the content itself. Hard to calculate this with precision, but it definitely has a monetary value in terms of marketing impact.
Hootsuite exceeds any other social media management platform on the market in terms of usability and value. The interface simply suits the way I and my colleagues like to work.
Help and resources are comprehensive and useful, but the organization of them makes it difficult to find what you need sometimes. Just a ton of stuff, but it is not streamlined very well.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Hootsuite works particularly well for nonprofits. Affordable plans with lots of options. You can get a lot of performance out of just a free account but the paid plans are very good values.

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
10
Audience targeting
7
Content optimization
7
Workflow management
7
Automated routing and prioritization
8
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
Not Rated
Campaigns and promotions
Not Rated
Twitter
8
Facebook
8
LinkedIn
8
Instagram
8
Pinterest
Not Rated
YouTube
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated