Good overall social media content manager
October 25, 2022

Good overall social media content manager

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

I use Hootsuite to schedule regular posts across four social media channels for a major manufacturing client.

Pros

  • Creating posts and uploading images is very straightforward
  • The scheduling tool is handy, with a useful drag & drop feature
  • The ability to duplicate old posts and make edits whilst doing so is useful
  • The image editor is intuitive and handy

Cons

  • The text editor for the post creator isn't great, in particular the emoji dropdown, which jumps around a lot and is very frustrating to use
  • Setting times for posts is a frustrating process - having to scroll through a dropdown menu to select an hour or minute (every 5 minute options) seems overly complicated and is not easy to use
  • Not being able to edit a scheduled post within 5 minutes of the scheduled post time is frustrating
  • Great time-saver for content creation and scheduling
  • Analytics very useful for monitoring social media growth

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Excellent tool for scheduling all of your company's social media content from one handy place.

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
8
Audience targeting
Not Rated
Content optimization
5
Workflow management
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
8
Bulk actions
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
Not Rated
Campaigns and promotions
Not Rated
Twitter
8
Facebook
8
LinkedIn
7
Instagram
7
Pinterest
Not Rated
YouTube
Not Rated
Campaign success analytics
Not Rated
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated

Hootsuite Support

I have not used Hootsuite support

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