Hotjar is a great tool for improving digital effectiveness.
May 12, 2021

Hotjar is a great tool for improving digital effectiveness.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

We use Hotjar for driving web design, user experience and digital marketing decisions. Seeing how people interact with your web content is crucial in understanding how you can improve your strategy. We use both heat maps and visitor recordings to understand and identify road blocks in the user journey. It's an incredibly useful tool for digital strategies.
  • Heat Maps
  • Visitor Recordings
  • Data Segmentation
  • Visitor Recordings
  • Heat Maps
  • User Journey Mapping
  • Improved Conversion Rates
  • More Leads
  • Matomo Analytics (formerly Piwik)
We evaluated Hotjar and Matomo. Matomo was more of an overhaul from an analytics perspective but offered things like heat maps and visitor recordings which is why we considered it. We also use it for another client. But for what we need, it's nice to start up Hotjar and shut it off as needed. It's just better for the way our agency is set up.

Do you think Hotjar delivers good value for the price?

Yes

Are you happy with Hotjar's feature set?

Yes

Did Hotjar live up to sales and marketing promises?

Yes

Did implementation of Hotjar go as expected?

Yes

Would you buy Hotjar again?

Yes

Matomo Analytics (formerly Piwik), Ahrefs, Accelo
If you're looking for software that can provide good insights on your website experience or the way users are actually navigating your site, using features or engaging with content, Hotjar is a great piece of software to have in your arsenal. Page segmentation is useful for focusing on things like landing pages to improve conversions.