The experience of our website through the eyes of the site visitors
May 24, 2021
The experience of our website through the eyes of the site visitors
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hotjar
Hotjar is the all-in-one tool that we have connected to our website to acquire customer feedback and analyze their behavior through surveys, heatmaps and session recordings. A/B testing has been very helpful in identifying pages that are underperforming, identifying key user segments to develop optimized marketing strategies. We get to see what visitors are doing instead of guessing.
- Recording visitor sessions and seeing where they are clicking
- Identifying areas/steps where customers are dropping off
- Collection of feedback from specific site visitors to hear out their thoughts
- If there is a way we can download session recordings, that can be really helpful
- Recording of visitor sessions
- Sharing of heatmaps and recordings
- Feedback polls and surveys
- Supports multiple devices
- Heat-mapping for site optimization
- Uncovering of customer online behavior
- Real-time responses from site visitors
It's nice to know what exactly your site visitors like and what they think. Hotjar is the best software in the industry for such purpose. It is so easy-to-use and combines user behavior analysis and customer feedback tools that help you make more effective strategies and execute changes that will improve user experience.
Do you think Hotjar delivers good value for the price?
Yes
Are you happy with Hotjar's feature set?
Yes
Did Hotjar live up to sales and marketing promises?
Yes
Did implementation of Hotjar go as expected?
Yes
Would you buy Hotjar again?
Yes