HeatMaps to really understand your Website Experience
September 28, 2021

HeatMaps to really understand your Website Experience

Camilo Honorato | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

We set it up because we are designing our new website (focused on reaching new markets) and I need to understand the user experience in our actual website.
Basically, I am the only one who uses Hotjar in my organization and it is helping me a lot not just to redesign the web but also to decrease the bounce rate in the actual one.
  • Heatmaps
  • Recording
  • Free Plan
  • Dashboard Design
  • Filters
  • Roles
  • Heatmaps
  • Recordings
  • Integration with Slack
  • Better User Experience
  • Call to Actions Analysis
  • Real Customer Data
The thing is I never used another tool like Hotjar before
All my website analysis I made with Google Products before (Analytics, Tag Manager, Data Studio, etc..)
But Hotjar really helps a lot to understand what my website means to my potential customers and even more, It allows me to watch their journey through our website

Do you think Hotjar delivers good value for the price?


Are you happy with Hotjar's feature set?


Did Hotjar live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Hotjar go as expected?


Would you buy Hotjar again?


It is really good to watch and understand the customer experience in your website, letting you watch what users do and how they react to your Call to action, forms, banners, videos, and others
I do not find it very good to make reports of this data without doing manual work