HotSchedules, you're the best around!
Updated May 05, 2017
HotSchedules, you're the best around!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
HotSchedules is being used in our individual venues with an Above Store Counsel set up for our corporate execs. We have 5 restaurants and 2 hotels in the division I work in. HotSchedules is mostly used for its scheduling, log book, staff journal, and sales/labor forecasting. Since implementing HotSchedules, it has allowed us to maintain labor budgets, and ultimately, function much more efficiently by way of staffing and increasing managerial communication.
Pros
- Manager Log and Staff Journal -- increases more effective communication as well as keeps corporate folks in the loop and able to identify problem areas much more easily (and proactively).
- Sales and Labor Forecasting - allows us to maintain appropriate labor levels according to budget.
Cons
- I really wish we could upload PDFs in the staff journal. We would likely replace much of our HR practices if we were able to upload reviews and progressive discipline documentation.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
HotSchedules is a one stop shop! You will get everything you need operationally as well as an awesome customer support team!
HotSchedules Support
I just recently implemented HotSchedules into our 4th location. The implementation process was fast and easy! They also offered training afterwards on an individual basis if necessary.
Yes - We had a small issue with the labor sync at one of our venues and HotSchedules Support was able to solve the issue within a few hours. They are incredibly helpful!
Using HotSchedules
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Log Book and Staff Journal
- Scheduler and Template Making
- Labor Card Reporting
- Sales Forecasting
- Labor Sync seems to be finicky if doing mid shift
Yes - The App is AMAZING!
Comments
Please log in to join the conversation